Privacy Policy
1. Personal Information
This includes information that can identify you directly, such as your:
Full name
Phone number
Email address
Postal address
Date of birth
Gender
Emergency contact details
Government-issued ID (for trek registration or permits)
Medical conditions or allergies (if shared voluntarily for trek safety)
Fitness and activity level
Travel preferences and history
2. Usage Data
This includes information about how you use our Website and Services, such as:
Pages visited
Time spent on different sections
Search queries
Booking history and interactions
How We Collect Information
We collect information from you in the following ways:
When you register or book a trek: When you create an account or make a booking on www.trekholics.in, we collect the personal and contact details you provide.
When you use our Services: We automatically collect usage and device data related to your interaction with our Website.
When you communicate with us: If you contact us via email, chat, or phone, we may collect details related to your inquiry to assist you better.
How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our trekking and travel services;
Process and confirm your bookings or payments;
Share pre-trek instructions, safety guidelines, or trip-related updates;
Communicate changes to our terms, conditions, or policies;
Send marketing emails, newsletters, or promotional offers (you can opt out at any time);
Improve and personalise your experience on our Website;
Analyse website usage to enhance our Services;
Ensure the safety and well-being of trekkers and participants;
Comply with legal, safety, and regulatory obligations.
Sharing Your Information
We may share your information with trusted third parties only in the following circumstances:
Service Providers: With travel partners, local trek operators, guides, and payment gateway providers who help us run and improve our Services. All such partners are required to maintain confidentiality and security.
Legal Compliance: When required by law or government authorities to comply with legal or regulatory obligations.
Safety & Protection: To prevent fraud, ensure safety, and protect the rights and property of Trekholics and its clients.
Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred as part of that process.
Your Choices
You have control over how your information is used:
You can access and update your personal information by logging into your account.
You can opt out of marketing communications anytime by clicking the “unsubscribe” link in our emails or contacting us directly.
You can request to delete your account and personal data by emailing us at enquiry@trekholics.in.
Please note that deleting essential data required for an active booking may lead to cancellation of that booking.
Data Security
We take appropriate technical and organisational measures to safeguard your information from unauthorised access, misuse, alteration, or loss.
Our systems are protected through encryption, firewalls, and secure servers. However, please note that no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.
We encourage you to use strong passwords and keep your account details confidential.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If you believe a child has provided personal data to Trekholics, please contact us immediately. We will take prompt steps to remove the information from our records.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with a revised “Effective Date.”
We encourage you to review this Privacy Policy regularly to stay informed of how we protect your information. Continued use of the Website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data-handling practices, please contact us at: